One of the Board committees I'm on is
the Performance Review and Goal Setting Committee (PRGS); this is my
second year on that committee. Last year, under the leadership of
Beth Rosenthal, PRGS developed a new system and forms for evaluating
department heads. This year, under Ed Lentz's leadership, we have
begun a bi-annual evaluation process, which includes the Board
committee that oversees the department, reviewing written assessments
and meeting with department heads to go over them.
It's a bittersweet process: on one
hand, most of our department heads are doing a great job with few
resources, and we hate to divert any time or energy to engage them in
a process which, essentially, tells them that. On the other hand,
there are opportunities for improvement scattered around the group,
and some of them are pretty important. So far, I think we have been
able to address these areas needing improvement pretty well, and have
developed some strategies that should lead to improvement.
I think that it's important that the
citizens of the County know that we, the Board, are doing the
often-difficult and uncomfortable – but essential – job of
oversight, keeping track of the job performance of those
professionals who are responsible for enormously varied work that the
County does.
This process is also a way for us to
get feedback from departments regarding how we're doing in the job of
supporting those departments. During the interviews and document
reviews, two pieces of feedback have consistently appeared. First,
we hear that over the years, the Board has cut too many positions and
this has threatened the mission of a number of departments. This
second issue is the Board's tendency to micromanage departments and
thus, in some cases, give department heads conflicting signals.
Both of these are true. However, I
fear we will not be able to address these issues really effectively
until the majority shifts to the party which feels that the Board
should be engaged in longer term planning and goal-setting, and that
we should leave the operation of the departments to the department
heads.
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